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Frequently Asked Questions
Find answers to common questions about our platform
Getting Started
How do I register as a buyer or seller on Evergrade?
You can register by clicking the "Sign Up" button. You'll need to provide basic business details and verify your email.
What documents are required for verification?
We require business registration certificate, tax identification number, and bank account details for verification.
Is there a membership fee?
Basic membership is free. We charge a small transaction fee on successful trades.
Trading & Transactions
How does the quote request system work?
You can post a Request for Quote (RFQ) specifying your requirements. Verified suppliers will then submit their best offers.
What payment methods are accepted?
We accept bank transfers, Letter of Credit (LC), and secure online payments through our platform.
Still have questions?
Our support team is ready to help you with any additional queries
Contact Support Team